Switching Services

Is Switching Letting Agents Worth The Hassle?

Poor communication, unfair monthly commissions, lengthy void periods, expensive maintenance arrangements in between tenancies... these are just a few basic reasons (among several others) why a landlord may consider changing letting agents.

Switch agents and start saving today

Zero commission

Fast & reliable communication

Maximise your rental income

No hidden fees or charges

Only pay after the switch is complete

How do I switch letting agents?

Switching letting agents is quick and hassle-free. It helps if you’ve got your management agreement to hand, but if you don’t, we can guide you through the process. Signing up takes just a matter of minutes, after which, an experienced member from our on-boarding team will contact you within 48 hours. Rest assured, there will be no inconvenience or interruption caused to your tenants during or after the changeover.

Here's how the switching process works:

1.Make contact with the tenant. In the first instance we would make contact and liaise directly with the tenant regarding the changeover. Upon introduction we will also let them know when we will be taking over the management of the property. The tenants will also be made aware of the correct banking details for future rental payments and who they should contact in the event of any maintenance issues.

2.Collect keys and paperwork. We will arrange with the outgoing agent a handover of all sets of keys to your property, tenant files including all referencing reports, registered deposit details, check-in inventory and any other paperwork related to your property.

3.Transfer of deposit. The guidelines are strict and very specific on the way a tenants deposit is registered or handled. We will oversee the entire process from start to finish, assisting you in securely transferring the deposit from one scheme to another. You can register and protect under your name the deposit or opt to have the deposit registered with us, as your new agents enabling Zacoota to take care of everything on your behalf.

4.Obtain all property related documents As well as the above mentioned documents we will also need to ensure your property is fully compliant and in line with the current legislations. Depending on your property location, local council legislations can differ on what is required. Generally, the required documents and certifications across the UK are but not limited to, an energy performance certificate (EPC), gas safety certificate (CP12) and possibly in some cases an electrical safety certificate

Why you should switch with Zacoota?

"Same business, better service all at a fraction of the cost of a high street agent"

- Michael Whymark | Zacoota Landlord

Just like Uber, Airbnb and Facebook we too are disrupting the market by doing things differently. You could save thousands of pounds by switching from your old fashioned high street lettings agent to Zacoota. Starting the process is easy and only takes a few minutes. All you have to do is answer some simple questions, and we'll contact your current letting agent to start a seamless transition.


If an agent has not been delivering on service, it is more than likely the tenants too are struggling with the standards of service. 9 out 10 tenants welcome the change and will tend to stay longer. It’s a common myth amongst even the most experienced landlords that they have to wait until the end of a tenancy to change letting agents; however, this is not the case. A Tenancy Agreement is a contract between landlord and tenant, with the agent working on behalf of the landlord, so changing agents has no effect on the legal rights or obligations of either party. Switching during an ongoing tenancy can actually be more straightforward, as it removes the added tasks of advertising and finding new tenants, making the transition seamless and smooth.
Pay NO upfront fees when you switch! Since you have made the decision to switch agents the odds are that pricing was at the top of your list when deciding. As you are not changing anything other than the management of your property we’ll keep your existing tenants and you can be certain of getting the highest level of service. Our switching service is a nationwide flat fee of just £25 per month and only payable after the switch is complete without any added commissions or other fees. That’s right, NO FEES!
Tenant deposits must be securely transferred to a government approved deposit protection scheme – and not in your own personal bank! It must be registered under your name in a protected custodial scheme or you can just opt for us to take care of it all.

Everything you need

Zacoota offers more than just property ads and listings. We offer a full range of products and services from tenant referencing to renewals and everything else in between including: inventories, epc, gas & electricity certifications and much more!

View all landlord services